Laying off every department from Sterling, VA - Director Asurion Employee Review

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing improved when Asurion acquired NEW

Cons

Asurion took away holidays, parties, work events, company picnics, jobs, opportunities for advancement. They don't want to hire from within.

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Asurion Response
11y
We're sorry to hear that you were unhappy with the Asurion-NEW integration. While some aspects of work may have changed, hopefully some were positive changes including our adoption of a "no policy" PTO policy. Asurion continues to grow and hire for our Sterling location and we greatly value our team there. We strongly support internal career advancement and encourage all team members to talk with their leader about new opportunities.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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