Horrible company - Front End Manager At Home Employee Review

1.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Meeting great people. Everyone except management tried to keep things like a family. Working 10+ hours a day, five days a week, people bonded fairly quickly. It made the work day go by faster.

Cons

Management had unrealistic expectations. We were instructed to keep interaction with customers to a minimum. Closing a store the size of a super Walmart with only 3 or 4 people, with no real recovery during the day was challenging, to say the least. It was expected that the closing manager have every section of the store look like grand opening. The daytime crew would have upwards of 7 people to run the floor, not including managers. The lines for the registers were always long. The rule was if there were 3 people in line, call for backup. However, if you called for backup, they were often told not to go to the front until the cashier called once or twice more. Complaints to corporate office, by customers, were literally laughed off. Complaints to corporate office by staff lead to termination of the one who filed the complaint. If you were injured on the job, you were forced out for failure to meet job requirements, or made to seem incompetent so that GR wouldn't have to pay for short term disability.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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