Good - Customer Service Associate At Home Employee Review

4.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Laid back, 25% dicount, friendly coworkers, and more then minimum wage.

Cons

Always have to work weekends. If you request a Saturday off they'll question you why and other employees get mad if you get Saturdays off because everyone has to work every single Saturday ... On the weekend a lot of people call off and it's busy. We need more employees. A lot of times when closing, it was only 2 employees working on the floor and me at the register and customers kept getting mad at me because they can't find anyone.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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