Terrible place to work - Customer Support Representative At Home Employee Review

1.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

•25% employee discount for friends/family & sale items

Cons

Over worked. Underpaid. Undervalued. I was really excited about working here until I actually started working here. They overwork you and expect you to get things done before you leave that is merely impossible especially with 3 people (one of which is the person on register) Another thing that blew my mind was that they don't care to hire from within.

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5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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