It has been an interesting experience - Customer Service Specialist At Home Employee Review

3.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The 25% employee discount. There is annual holiday party and you get to see people that you normally don’t see.

Cons

Never having enough people. The pay doesn’t reflect the amount of work done. People constantly call in and rarely get their shift covered.

Explore other reviews about At Home

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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