Fun but very frustrated - CSS At Home Employee Review

3.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

I love merchandising so doing multiple projects doesn't bother me. I enjoy seeing the products and have found some really nice things for my house. I have some freedom to express myself with displays and my department. You actually have days where you like your job.

Cons

The customers can be very rude and entitled. Definitely understaffed which customers make apparent to you. The pay could be a little bit better considering the workload and amount other companies pay their employees.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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