Chickens with there heads cut off - Customer Service Specialist At Home Employee Review

3.0
Oct 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Very flexible schedule will work with you and give you the time you ask for off Amazing customers

Cons

Hours are a premium They cut hours to save money but expect the store to look amazing all the time Some managers have double standards and only preach and won’t do

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

See reviews by: Helpful|Rating|Date|All