Worst place i’ve ever worked at!! - Customer Service Representative At Home Employee Review

1.0
May 24, 2019
Recommend
CEO approval
Business Outlook

Pros

I got to meet great people (associates). 25% discounts. Thats it.

Cons

Where to start??! Interview was basically 3 mins, they were focused on my AVAILABILTY, not on my skills. Extremely low pay for all the work you do. They send me to the ‘floor’ to start cleaning aisles and scan stuff 5 mins after i clocked in. Manager didnt even know it was my first day when i got there, introduced me to another manager and this one rolled her eyes!! They dont give you any training, no one ever explain how the company works, i never got told about how i was getting pay, time off, breaks, etc...you learn by just looking what other people is doing. Manager is constantly checking on you every 15 mins its annoying. You will be asked to learn and DO ANYTHING, stockings shelves, registers, freight, to even CLEAN BATHROOMS because they have NO JANITORS. All these for $9 an hr!! They will make you feel like a slave. Do NOT apply for a job for this company unless you are in absolutely need of money and have no choice. Even McDonalds and Walmart pay more!! There is no room for growth, its very discouraging and depressive.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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