Customer Service - Customer Service Manager At Home Employee Review

2.0
Sep 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Building Displays. I had a great team of co=workers.

Cons

They expect too much from the co-workers. Three to four are expected to run the complete store at one time. High turn-over! Unrealistic expectations.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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