Good place to learn new skills and be creative - Customer Service Specialist At Home Employee Review

4.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Every day is different. I learned new things everyday. The opportunity to use your creative side and express your style constantly as well as adapt and learn new techniques and ideas. Its like having a gym membership- I lost 30+ lbs working here. Lots of walking and lifting.

Cons

Its a different schedule every day. One day would be 1st shift hours, the next would be closing. It was never consistent. As a single mother, this position didn't provide much work life balance at all and for the low pay and no benefits it isn't worth not seeing my son in the end. I worked 40 hours every week but they wouldn't consider me full time so I couldn't get simple benefits like Healthcare. Very often hard work and good ideas would go unnoticed. It was frustrating seeing all the people come and go between 1 day and less than a week working. Also its very unprofessional to hear your bosses talk poorly about the employees on a daily basis. Too much gossip.

Explore other reviews about At Home

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The workers here are amazing and supportive.

Cons

Sometimes over working and nights.

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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