not terrible, just understaffed - Customer Support At Home Employee Review

3.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

flexible hours, staff and management are all really amazing and friendly, pay isnt bad, if we were better staffed it would be an easy job

Cons

i dont know about all locations, but my location is CONSTANTLY understaffed. were always hiring and bringing in people, but at this point its a running joke that if they hire ten people, maybe 2 will last more than 2 weeks

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

See reviews by: Helpful|Rating|Date|All