It’s What You’d Expect - Customer Associate At Home Employee Review

3.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

You learn to work hard for your money if you haven’t learned already. Customer service can have its downsides but you meet some really good people. When it’s really slow, it feels really nice — I often window shopped and goofed around with some coworkers during this time).

Cons

Since it’s a big warehouse, you are always on your feet and always moving. If you’re always on the register, that’s a different story but they usually need you out on the isles. It can be quite fast paced and stressful at moments — $10.50/hr didn’t seem enough to me as a college student with how hard I was working and putting in. Management was also quite uptight. Many people come and go but that’s the reality of this type of business.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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