Decent Place Work, Expect a lot from you - Customer Service Supervisor At Home Employee Review

2.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

High Pace- Time passes quickly High employee discount Great quarterly and yearly bonuses

Cons

A lot of work for little pay Very demanding Not properly staffed Unorganized, constantly changing Corporate policies are about top dollar, Customers are always upset Very pushy on credit card sign ups and Email sign ups

Explore other reviews about At Home

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The workers here are amazing and supportive.

Cons

Sometimes over working and nights.

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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