At Home - Customer Service Specialist At Home Employee Review

3.0
Oct 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Can be a fun place to work at times, good people. Fun and fast paced during holiday time. Fun setting themed tables and vignettes.

Cons

If you are hired for a position, you will be responsible for doing pretty much everything in the store including cleaning bathrooms. You will be constantly moving given about ten things to do at once, constantly pulled in different directions. Never really given a chance to complete things fully, you will be greatly underpaid for the work that you are required to do. Minimum people always!

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

See reviews by: Helpful|Rating|Date|All