Just Statistics - Customer Support Associate At Home Employee Review

2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good team atmosphere, drama free entertainment. Mostly good customer interactions.

Cons

Harsh treatment from corporate, expected to meet certain perks and credit expectations and employees value is placed solely on those expectations being met and not on any other forms of job performance. Threats of termination if the perks and credit expectations are not met.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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