Customer Service Representative - Anonymous employee Atento Employee Review

4.0
Jun 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Accumulated paid vacation time available.

Cons

Atento keeps some of the money provided by company to pay the CSR. BBVA Compass pays their reps 14-16$ an hour, but atento only pays the CSR $9.00/hr

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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