Customer service for BBVA Compass - Customer Service Representative Atento Employee Review

2.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

It's ok. Good starting call center job.

Cons

No 401k, no PTO, only holidays off are Christmas, Thanksgiving and New Years, HR dept. hardly ever there (a joke unless you're friends). Probably one of the lowest paying call center jobs in the area. Limited area for growth due to jobs being moved out of the states.

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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