Bot a great company - Customer Service Representative Atento Employee Review

1.0
Jan 11, 2020
Recommend
CEO approval
Business Outlook

Pros

The trainging is very good

Cons

If you make a mistake your yelled at in front of everyone . There is no respect given to any employee. Its a very racist company. They lie about raises given. I was there for 3yrs I never received a raise. There are bonuses given but if your not a certain race they will make up a reason for why you didn't get it. The supervisors and management talk about their employees personal business.

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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