Poor management - Customer Service Agent Atento Employee Review

1.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

WFH (working from home) not much to put

Cons

Managers don’t answer questions Say they will get back to you and they don’t They didn’t enter information of pay time so a whole training group didn’t get paid on time! All they got was sorry! When ppl have rent and other important bills to pay! And they are not upfront on the pay!!

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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