Working at this job has been great and wonderful experience - Customer Servevice Representative/Specialty Queue Atento Employee Review

5.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

People are friendly, great with working with schedule, learn lots of new things with the job and also great with helping in every way possible

Cons

When the projects slow down its hard getting hours, and also upselling seem to be more important then customer needs...

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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