Atento Guatemala - Back Office Agent Atento Employee Review

2.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Decentish salary compared to other call center back office positions Remote

Cons

Management completely inflexible Inadequate equipment (extremely old computer) Unethical (maybe illegal) retainment of benefits like bonuses and time off

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starter for a fresh graduate

Cons

No scope of progression. Bad management. Basis decision making. Favoritism.

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