Pros
This company is wonderful to work for! The company has a strong reputation of only hiring the best physical therapists and it definitely shows in their work and professionalism. The OC position is definitely a demanding job, especially if you work at a busy clinic, but you learn a lot about customer service and are surrounded by great co-workers. There is also always someone to ask questions, as Athletico has a region system that provides a means for other OCs to ask each other questions or problem-solve with, not to mention administrative staff is also wonderful and willing to answer questions. Would highly recommend!
Cons
The business is definitely out for profit and it showed very prominently during COVID-19. There were company-wide furloughs and it was very difficult to get back to work due to patient numbers being low. In addition, PTO had to be used if an employee got sick or had exposure due to the virus, causing many to lose their whole two weeks worth of time off due to a mandatory quarantine. This was definitely a low-point for the company and left employee moral very low towards corporate.