Not a good place to work - Front Office Coordinator Athletico Employee Review

Thank you for sharing your experience. We take all feedback very seriously and have taken steps to look into and address these issues. Athletico does not tolerate racism or discrimination of any kind. As a people-focused organization, we are deeply committed to creating an environment that is equitable, inclusive and ensures the fair treatment of all employees and patients. We also understand the challenges of the Patient Experience Coordinator (PEC) role and have refocused PEC responsibilities to be on patient interactions. We have made significant investments in resources and training, and we’ve enhanced PEC mentoring tools for both Clinic Managers and the Patient Experience support team to ensure this role is set up for success. We welcome any further discussion at your convenience. Please contact Jen Sommesi (Jen.Sommesi@athletico.com | 630-575-6200) if you’d like to do so.