Support Engineers Beware: Lessons from Atlassian Layoffs - Technical Support Engineer Atlassian Employee Review

Pay, team trajectory, clear structure

Product vision, design, management communication

Amazing people, I loved the core values, competitive salary, great benefits

I want to start by saying I am not bitter or angry. Working for Atlassian was a whirlwind. I was there for 11 months before being laid off via email. In my time there, I went through 2 re-orgs and 3 managers. It just always felt like being on a hamster wheel… in a hurricane. Today I received an email 7 weeks after I was laid off that started with, “ Congrats on your first year at Atlassian—we know that's a huge accomplishment and are beyond thrilled to be celebrating with you!” It was a bummer to receive that, to say the least, but it included a link to leave this Glassdoor review to “ help provide invaluable insight to future candidates and help us to improve your experience as an employee continually.” so here I am. My advice is to do proper change management of your automated emails when you layoff 5% of your workforce so that emails like this aren’t sent to hard working former employees that you eliminated congratulating them on a milestone they never reached. I know this wasn’t intentional, but it hurt.