Positive Work Culture with less Learning Opportunities - Technical Support Engineer Atlassian Employee Review

3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

**Pros:** The company promotes a collaborative and supportive work environment where team members are encouraged to share ideas and grow. There is a strong emphasis on learning, ownership, and delivering quality work. Leadership is approachable, and there are good opportunities to work on impactful projects.

Cons

At times, the work environment can be quite fast-paced, with tight deadlines that may feel difficult to manage. Career growth and promotions can seem challenging to achieve. Learning opportunities are somewhat limited, as the work often involves handling basic technical issues rather than deeper, more complex problem-solving. Additionally, even when the root cause is understood, implementing fixes typically requires escalation, which limits hands-on exposure to how systems work internally.

Explore other reviews about Atlassian

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay for an SDR role and very comfortable benefits great culture and people despite whatever happens in the company

Cons

Not clear career mobility a

3.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing people, I loved the core values, competitive salary, great benefits

Cons

I want to start by saying I am not bitter or angry. Working for Atlassian was a whirlwind. I was there for 11 months before being laid off via email. In my time there, I went through 2 re-orgs and 3 managers. It just always felt like being on a hamster wheel… in a hurricane. Today I received an email 7 weeks after I was laid off that started with, “ Congrats on your first year at Atlassian—we know that's a huge accomplishment and are beyond thrilled to be celebrating with you!” It was a bummer to receive that, to say the least, but it included a link to leave this Glassdoor review to “ help provide invaluable insight to future candidates and help us to improve your experience as an employee continually.” so here I am. My advice is to do proper change management of your automated emails when you layoff 5% of your workforce so that emails like this aren’t sent to hard working former employees that you eliminated congratulating them on a milestone they never reached. I know this wasn’t intentional, but it hurt.

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