Pros
Excellent colleagues, temporary financial support for a stay in Tenerife
Cons
The company wants to get something for nothing - that is, they do not want to invest into training, facilities, equipment, personel, etc. Pay is bad and differs a lot depending on whether you are hired by the company directly or one of the temp agencies. No benefits at all, and if hired by the company directly they won't even pay for working on public holidays, will just give you a day off. No growth opportunities other than for friends of managers. No matter whether you are good or bad at your job you will be treated the same way - as disposable material. The company does not make any effort to keep talented employees and managers. Bullying by teamleaders is common and not dealt with in an appropriate way. And one can only feel sorry for good teamleaders because their workload is huge and they are on call 24/7, but they get paid almost the same as agents, sometimes less, so there is no motivation to try to get promoted to that position. This workplace is only good as a temporary financial support for a nice stay in Tenerife.