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Atrium Hospitality

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Human Resource Coordinator - Anonymous employee Atrium Hospitality Employee Review

2.0
Jun 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love people, company benefits and hours

Cons

Salary is very low for the all the responsibility

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Atrium Hospitality Response
7y
First, thank you for your patience with our response. We appreciate you taking the time to provide your feedback about your time with Atrium Hospitality. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. We encourage all of our Associates to utilize our communication vehicles to escalate any issues in this regard so they can be addressed in a timely and efficient manner. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow!

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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