employer cover photo
employer logo
employer logo

Atrium Hospitality

Is this your company?

Does not resolve issues - Anonymous employee Atrium Hospitality Employee Review

2.0
Apr 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Possible career advancement and experience

Cons

Problems arise, issues go up the chain, nothing changes. Low pay Disrespect between managers and hourly Training is bare minimum

avatar
Atrium Hospitality Response
7y
Thank you for taking time to share your feedback with us! We want to always acknowledge our Associates and their experience working for us. Your valuable input is a key ingredient toward our journey in becoming an employer of choice. It also helps our leaders make more associate-focused decisions that are also aligned with our business goals. We take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our Associates. During our last engagement survey, 90% of our Associates who responded said they would be willing to put in extra effort to see Atrium do well. That is something we do not take lightly or for granted. We want our Associates to be fully engaged in the company and what we are working to accomplish at Atrium. If they are not, we want to know why so we can improve our service to them and our guests. In keeping with our commitment to "Listen. Care. Act.", we have created a number of avenues for Associates to share their ideas with us on how to become a better organization. We are happy to report that a good number of these comments have prompted changes in our policies and procedures and we continue to look at ways we can further improve. Your continued feedback is appreciated as we work to make Atrium Hospitality a great place to work and grow! Thank you for all you do.

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

See reviews by: Helpful|Rating|Date|All