Sales - Anonymous employee Atrium Hospitality Employee Review

This company has a lot of “ideas” that don’t seem to be supported with research, experience or a plan for how these ideas might be successfully executed over time. It gives the impression that upper management just sits around a table competitively throwing out ideas to hear themselves speak and then implementing ideas/policies on a whim that don’t work in practice because they just simply weren’t good ideas to begin with. The even more frustrating thing is that when these ideas fail, they don’t ever change for the better! They just get more and more complicated. If it takes 6 pages, single spaced, to explain a policy – it’s too complicated. Stop trying to be so creative. This isn’t a new industry and we don’t need to rewrite every book ever written. New is only better when it is actually better. I think we all understood that this was a new company and that there were going to be growing pains – but they just keep coming. It’s confusing and frustrating when policies change every. Single. Year. Work/life balance is not a priority with this company and they do not seem to acknowledge the positive impact that it can have on productivity and morale which is unfortunate. There are no paid holidays – but the offices are closed on holidays and you are expected to use PTO. There is no designated sick time - which just encourages people to come to work sick, since they have to use PTO time to stay home. The PTO policy is extremely weak in comparison to other employment options in our area (11 days to include sick time and all holidays!). You aren’t just awarded PTO you accrue it over time – but you don’t accrue it when you take it – so if you actually USE any of your PTO you will never earn the full amount. You are actually penalized for taking a day off! Also it’s almost impossible to calculate how much PTO you will have for future requests, since that policy is also completely overcomplicated. The health benefits are terrible and there is no paid maternity leave option. We have lost great staff members to other competing hotels that pay $10k-$20K more for the exact same position/title and better benefits. If this company wants to remain a competitive employer, gaining and maintaining the best employees, they really need to get on board with a better package. We charge more for a glass of keg beer in our restaurant than we pay the employee serving it for an hour of their time and work. Think about that for a minute...