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Atrium Hospitality

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Do not work in Corp Finance or Accounting - Anonymous employee Atrium Hospitality Employee Review

1.0
Oct 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The accounting controller is a very knowledgeable and nice lady, however her team of direct reports run the department and they do not care about staff.

Cons

The team of directors and managers that are running the accounting department do not care for the employees. The staff accountants work long hours with a heavy work load and tight deadlines and management is not changing that. It will become more. Two managers that are remote and have remote teams are the only managers that are team players for their teams. The pay isnt competitive at all in accounting. You will be over worked and under paid. The environment is stressful and morale is down. Whatever you do, do not work in the Corp Accounting. There is a gap between management and staff and management is not doing anything to bridge the gap. They have dusted to write up staff who get there job done but simply forget to document it. However, not all staff is being displine the same. Some staff receive privileges some do not (like access to monitors and working from home). No matter how much OT you work you will not get overtime pay or comp time. The accounting department management makes the job not worth it!

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your Atrium Hospitality experience. It is unfortunate that your experience is not as favorable as we would expect. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our core values of "Perseverance, Teamwork, Service and Respect" is at the core of who we are as an organization. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. Today, it seems like we are all looking for ways to more effectively balance our personal and professional lives and we don't want either to suffer for it. Yet, we understand that part of what comes with working for a growing company may, at times, mean putting in hours that are demanding. As a company, we recognize that it is important for our Associates to plug into their families after a long work day or week. As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. Our priority is to cultivate a positive and engaging work environment for our Associates; after all, we are in the hospitality business! In those cases where we have fallen short of that, we want to know so we can respond accordingly. We encourage all associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. We appreciate your transparent input and will reflect on it as we continue to make Atrium Hospitality a great place to work. We look forward to your continued partnership in that effort. Thank you!

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5.0
Apr 15, 2026
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CEO approval
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Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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