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Atrium Hospitality

Is this your company?

Not impressed - Anonymous employee Atrium Hospitality Employee Review

1.0
Dec 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None come to mind unfortunately.

Cons

-Just another "old boys club" with a new company name -Females are not compensated equally, you can have years of experience and get underpaid, but they can bring in a male with no experience and pay him the same. -GMs do not have any intention to grow their managers or supervisors, they just talk about it a lot. - Benefits are more expensive than most companies in the industry - Corporate Accounting, Operations, HR are constantly not on same page....it trickles down to the property level in a laughable fashion Don't put enough capital back into hotels Not Truthful about promises they make.

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback about your time with Atrium Hospitality. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. It is unfortunate that your experience was not as favorable as we would have expected. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our Core Values of Perseverance, Teamwork, Service and Respect is at the core of who we are as an organization. We are making every effort to listen to the feedback of all of our Associates, current and former, to ensure that we escalate any issues so they can be addressed in a timely and effective manner. We appreciate your comments and take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment. We wish you all the best in your future endeavors.

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5.0
Apr 15, 2026
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Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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