7y
Thank you for sharing your very valuable feedback with us. Our associates are some of the most passionate in the hotel industry and, unequivocally, their passion is for our guests. That makes our associates our most valuable asset. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our associates.
As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally.
We want our Associates to be fully engaged in the company and what we are working to accomplish at Atrium. If they are not, we want to know why so we can improve our service to them and our guests. In keeping with our commitment to "Listen. Care. Act.", we have created a number of avenues for Associates to share their ideas with us on how we can become a better organization. We are happy to report that a good number of these comments have prompted changes in our policies and procedures and we continue to look at ways we can further improve. Your continued feedback is appreciated as we work to make Atrium Hospitality a great place to work and grow! Thank you, again, and we look forward to your continued partnership and support.