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Atrium Hospitality

Is this your company?

If hospitality is your passion, run - Anonymous employee Atrium Hospitality Employee Review

2.0
Feb 13, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay for climate and region

Cons

Everything else. Poor leadership ,Stressful environment

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Atrium Hospitality Response
7y
Thank you for sharing your very valuable feedback with us. Our associates are some of the most passionate in the hotel industry and, unequivocally, their passion is for our guests. That makes our associates our most valuable asset. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our associates. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. We want our Associates to be fully engaged in the company and what we are working to accomplish at Atrium. If they are not, we want to know why so we can improve our service to them and our guests. In keeping with our commitment to "Listen. Care. Act.", we have created a number of avenues for Associates to share their ideas with us on how we can become a better organization. We are happy to report that a good number of these comments have prompted changes in our policies and procedures and we continue to look at ways we can further improve. Your continued feedback is appreciated as we work to make Atrium Hospitality a great place to work and grow! Thank you, again, and we look forward to your continued partnership and support.

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5.0
Apr 15, 2026
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CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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