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Atrium Hospitality

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Don't have their employees best interests in mind - Food and Beverage Atrium Hospitality Employee Review

2.0
Mar 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, the guests are great

Cons

They are always looking for little ways to take from the employees. Reduced pay without warning. Reduced hours without warning. Sub par employees get away with whatever they want while good employees are taken advantage of.

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Atrium Hospitality Response
7y
Thank you for taking the time to provide your feedback regarding your associate experience with Atrium Hospitality. This is not what we would expect your experience to be so we appreciate you taking the time to be candid with us. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Please be sure to utilize the many communication vehicles available to Atrium associates to escalate any issues so they can be addressed in a timely and effective manner. To address your comments, we are continuing to look at ways we can improve many areas of our business including benefits and wages. We will continue to do so critically with the goal of making adjustments when and where possible. Additionally, we will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can continue challenging each other to grow and develop professionally and personally. Your continued feedback is critical to us growing Atrium Hospitality into an employer of choice - a place where associates come to grow. Thank you for your feedback and we look forward to you working with us to get there.

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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