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Atrium Hospitality

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Opportunities Abound - Anonymous employee Atrium Hospitality Employee Review

4.0
Apr 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of progress in this company’s short 4 year existence. Senior execs are totally transparent and the employee is at the forefront of decision making. A fair benefits package for a young company and equitable pay.

Cons

Vacation time off could be increased to keep up with local organizations.

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Atrium Hospitality Response
7y
Thank you for sharing your feedback with us. Our Associates are our most valued asset. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our Associates. In a recent engagement survey, over 90% of our Associates who responded to the survey said they would be willing to put in extra effort to see Atrium do well. That is something we do not take lightly or for granted. We want our Associates to be fully engaged in the company and what we are working to accomplish at Atrium. If they are not, we want to know why so we can improve our service to them and our guests. In keeping with our commitment to "Listen. Care. Act.", we have created a number of avenues for Associates to share their ideas with us on how to become a better organization. We are happy to report that a good number of these comments have prompted changes in our policies and procedures and we continue to look at ways we can further improve. Your continued feedback is appreciated as we work to make Atrium Hospitality a great place to work and grow!

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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