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      Atrium Hospitality

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      Atrium Hospitality reviews

      Great Hospitality Company to work for...people, benefits and innovation - Director, Corporate Systems Atrium Hospitality Employee Review

      5.0
      Dec 10, 2019
      Director, corporate systems
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atrium isn't afraid to innovate and try new things, see what works and abandon what doesn't. I've been supported throughout my time here and absolutely adore the team I work with and the people I interact with on a regular basis. The company is conscientious and respectful of both its employees and its owners to assure mutually beneficial outcomes. They try to do things as efficiently as possible, which is much appreciated - no wishy washy talk/initiatives or programs. Specifically, my boss is amazing. I'd follow her anywhere. Granted, she is demanding and detail-oriented but she's also honest, forthright and willing to coach one along - all in ways that make me a better 'doer' of my own job and a professional in this industry. I admire her a lot.

      Cons

      I think like a lot of companies that grow fast, there have been hiccups. To Atrium's credit, they've learned from them and don't doggedly repeat the same mistakes over and over 'just because' its how it was done elsewhere. Working remotely takes a bit of self-initiative to stay informed of what others are doing that may affect your area. Because we can be siloed in our own discipline, it is hard to get a big-picture and know where one initiative may affect others and bring them into the decision making process. To be fair, this is something all companies I've worked for struggle with.

      avatar
      Atrium Hospitality Response
      6y
      Thank you for taking time to share your feedback with us! We want to always acknowledge our associates and, in particular, their experience working for us. Your valuable input is a key ingredient toward our journey in becoming an employer of choice. It also helps our leaders make more associate-focused decisions that are also aligned with our business goals. We look forward to receiving more feedback as we continue to build and grow for you and all of our Associates a better and stronger Atrium Hospitality! Remember, if you know someone that you believe would be a great addition to the Atrium team, please have them visit our website at https://atriumhospitality.com/hospitality-management-careers/ and be on your way to receiving an Associate referral bonus! #AtriumProud

      Explore other reviews about Atrium Hospitality

      5.0
      Apr 15, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch Hotel discount Bouns

      Cons

      Housekeeping and front desk could be stronger.

      1.0
      May 19, 2026
      Department head
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

      Cons

      Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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