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Atrium Hospitality

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Honest Review - Event Sales Manager Atrium Hospitality Employee Review

1.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Hotel Discount, Uncapped Bonus Plan

Cons

No paid holidays, even though corporate gets paid holidays No work/life balance. Have to work many weekends and nights Pay is low in comparison to other hotels in the area Benefits are expensive

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Atrium Hospitality Response
6y
Thank you for taking the time to provide your feedback about your experience as an Atrium Hospitality Associate. Today, it seems like we are all looking for ways to more effectively balance our personal and professional lives and we don't want either to suffer for it. Yet, we understand that part of what comes with working for a growing company may, at times, mean putting in hours that are demanding. As a company, we recognize that it is important for our Associates to plug into their families after a long work day or week. As we continue to grow, we will hire and place the right people in positions so that we can maintain the staffing levels required for optimal efficiency, performance and results. And when those days or weeks come when we know we are asking people to stretch a little further than usual, we will add some FUN to the equation to show everyone how much we appreciate their hard work and personal sacrifice. As to your comments about paid holidays, your feedback is noted and has been echoed by others. We are consistently looking at our policies in an effort to adjust them in ways that benefit our associates without also creating challenges to business operations. Thank you for your valuable feedback! We appreciate your efforts to make Atrium Hospitality a great place to work and grow!

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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