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Atrium Hospitality

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Continually Passed Over for Advancemnt - Assistant General Manager Food and Beverage Atrium Hospitality Employee Review

3.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Strong Teams Pay was Comparable to other Hospitality Companies

Cons

Company moved to sales based structure. Operation Directors were stagnated as DOS position was more valuable to move into GM spots

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Atrium Hospitality Response
6y
We value the feedback of all of our associates, current and former, and appreciate the time you've taken to share your sentiments with us. We regret that your experience has not been as favorable as we would have hoped. Building a strong, collaborative and engaged workforce is critical to the continued growth and development of our company. For that reason, a key priority is the continued development of defined career development programs and initiatives including more training opportunities at all levels throughout the organization. These programs will assist in providing our associates the necessary skills and experience for cross functional and promotional opportunities throughout the organization. If we are going to continue growing Atrium Hospitality from within, high associate retention will be critical. We want all of our associates to view Atrium Hospitality as a great place to start and grow their careers and openly share their viewpoints with us on how we can improve those aspects of career satisfaction and fulfillment that resonate with them. We encourage you and all of our associates to use one of our many communication resources available to share timely and effectively. We hear you and will review your feedback as part of our commitment to Listen.Care.Act. Finally, thank you for all of your hard work and contributions. We hope you will continue to partner with us as we work to make Atrium a great place to work and grow!

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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