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      Atrium Hospitality

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      Atrium Hospitality reviews

      Response to Covid 19 - Executive Committee Atrium Hospitality Employee Review

      1.0
      Apr 23, 2020
      Executive committee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prior to covid 19 which brought our industry down the company seen to know what they were doing or at least attempting to learn from their mistakes.

      Cons

      Company furloughed 90%-95% of employees at the start of the covid outbreak. Quicker than any other hospitality company. They were quick to request insurance payments be sent or else insurance would be terminated for these employees They are working on a skeleton crew. Cut salaries but increased work week for remaining executive committee. All remaining salary employees are required to work 6 days. VPOs remained on payroll despite reduced revenues. The only priority is stripping expenses and payroll to bare minimum to ensure company stays afloat.

      avatar
      Atrium Hospitality Response
      6y
      Due to the effects that COVID-19 has had on the travel industry, Atrium Hospitality has been forced to make many difficult decisions to protect our future. We understand that some of those decisions have adversely affected our associate community. Consequently, your leadership team is working diligently to plan for our future following this crisis. Please know that we remain available to assist our associates in any way we can as we closely monitor and adjust our plans around this evolving and uncertain situation. We greatly appreciate the patience and cooperation of our hardworking associates as we work to increase business which will allow us to bring our dedicated associates back to work as soon as we possibly can. We understand that this is a difficult situation for everyone in the travel industry. We continue to carry our associates, guests and impacted communities in our thoughts and prayers as we all work through this unprecedented health crisis. Please do not hesitate to reach out to us with any questions, comments, concerns and/or suggestions. Your input is valuable to us and greatly appreciated. You can contact us at (678)762-0005 or info@atriumhospitality.com.

      Explore other reviews about Atrium Hospitality

      5.0
      Apr 15, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch Hotel discount Bouns

      Cons

      Housekeeping and front desk could be stronger.

      1.0
      May 19, 2026
      Department head
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

      Cons

      Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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