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Atrium Hospitality

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You’re a Dime a Dozen to Atrium - Sales Manager Atrium Hospitality Employee Review

1.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay Training Incentive Trips Paid Work Trips Work From Home Flexibility (based on performance)

Cons

The way they treated loyal longtime employees during COVID-19 (Furloughed then terminated and would have to reapply, lose my 7 YEAR tenure and 20-30% pay cut) Lost an EARNED incentive trip and was not offered any compensation in its place Benefits Workload

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Atrium Hospitality Response
5y
Thank you for taking the time to provide feedback about your work experience with Atrium Hospitality. As you know, the effects of COVID-19 to the travel industry was devastating. Many business in our industry, including Atrium Hospitality, had to make some tough business decisions that impacted our associate community in many ways. Through that process, we made continuous, concerted efforts to stay connected with our furloughed associates via our weekly furlough newsletter, regular videos from leadership as well as other tools, resources and information. As always, we welcome your comments and take your feedback seriously as we continue to grow and strive to improve our processes, programs and working environment for all.

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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