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      Atrium Hospitality

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      Atrium Hospitality reviews

      Sadly another 'Yes-man' company - Assistant General Manager Atrium Hospitality Employee Review

      2.0
      Feb 14, 2021
      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good local leadership at my hotel. - Pay was above average for my position.

      Cons

      - Company claims to be employee-centric, however, it becomes clear they care more about the bottom line and corporate management than anyone else. - The only true way to move forward with the company is to be a 'yes-man' personality. If you ask too many questions or share legitimate concerns you become the outcast and lose out on opportunities. - No sensitivity from the corporate leadership during the recent pandemic. Managers were required to work 60 plus hours a week (emphasis on the plus) at 20% less pay and only one day off, yet only 48hrs were reported up to the owners. While the hotel managers were working these crazy hours, the CEO had the audacity to mention on a weekly call that he had been so busy that week he could barely get in a round of golf. - Disconcerting that the upper corporate management did not take the initial pay cuts and only included themselves as a terciary option after cutting all of the actual working hotel staff and removing all benefits. I would question as to whether they even took a pay cut at all while they watched their local hotel staff work themselves to the bone.

      avatar
      Atrium Hospitality Response
      5y
      Thank you so much for taking the time to provide feedback regarding your experience. Our Associates are our most valued asset. We are thrilled that you were happy with your local leadership and compensation. Given where we are as a company and where we hope to be in the future, we know we cannot get there without the hard work and dedication of our Associates. With the pandemic came much uncertainty and in these unprecedented times, we are always trying our best to consider employees on all levels. Thank you again for your input and we will reflect on it as we continue to make Atrium Hospitality a great company for whom to work.

      Explore other reviews about Atrium Hospitality

      5.0
      Apr 15, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch Hotel discount Bouns

      Cons

      Housekeeping and front desk could be stronger.

      1.0
      May 19, 2026
      Department head
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

      Cons

      Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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