employer cover photo
employer logo
employer logo

Atrium Hospitality

Is this your company?

Excellent Culture! Fair, equitable, inclusive. - Anonymous employee Atrium Hospitality Employee Review

5.0
Jun 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leadership is smart, approachable and fun. A very collaborative environment, they provide the tools to help you excel, listen and act on feedback. During COVID-19 crisis, they have juggled business decisions and compassion for associates nicely with great emphasis in consistent communication. Great company all around!

Cons

There’s opportunity helping the field better navigate change.

avatar
Atrium Hospitality Response
5y
Thank you for the great feedback! We love the points you mention about leadership and a collaborative work environment. We work very hard to remain focused on who we are, what we represent and how we are perceived so we are thrilled that our values are translating well. In reference to helping the field better navigate change, we would love to hear more about your experience with that specifically. Despite our best efforts, we do not always get these things right, which is why we value this insight as an opportunity to reflect on other viewpoints. Please feel free to reach out to HR at any time. Thanks again!

Explore other reviews about Atrium Hospitality

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

See reviews by: Helpful|Rating|Date|All