-Employee Engagement
-Good Benefits
-Somewhat Flexible Work Schedule
Cons
-Communication chain isn't great sometimes
-Room for growth/advancement not always prevalent
Atrium Hospitality Response
4y
Thank you for taking the time to share your feedback. We want to always acknowledge our associates and their experience working for us. We are pleased that you find the benefits offered and work-life balance to be suitable. We will use your valuable input to continue to ensure every associate has a fulfilling and mutually beneficial experience.
Hotel discounts included for Atrium portfolio in addition to brand discounts
Lunch is included for employees
Cons
Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels.
Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property.
Wages are stagnant
AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person.
Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes)
Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack.
Leadership has been selling hotels off instead of renovating them
Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals)
Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue