1.0
Apr 30, 2022
Current employee, less than 1 year
Odessa, FL
Recommend
CEO approval
Business Outlook
Pros
Interesting work for a short while
Cons
Management is awful. Call center leadership is destroying morale Training is bad - never ask questions or she gets mad. She can't even go over your job because she never has done it. She gets call center team leaders to teach you and it is mostly correcting her bad training Hardware is bad 99% of offender problems are due to equipment No leadership at all. Only half of call center team leaders know what they are doing and the other half are stupid, mean or completely checked out unless you are a hot woman. They never promote from within. Come into call center and you never move up Almost daily calls to work overtime on an app they make you install on your personal phone