Pros
The pros: eCommerce logistics is a great industry to be in especially with the pandemic and afterwards. Next, the non-management people (though there are some great mid-level managers) are hard working and friendly.
Cons
The environment often seems very chaotic. Several VPs and above shift business priorities and fail to communicate it downwards. Also, there is a lot of management by emotion which fails to lead or develop non-management. Instead, there are a lot of people who either get fired (with a "please sign here" severance) or quit. In some cases, two that I am aware of, people are fired without being told why. They quiet them by offering a severance and having them release any claims they may have. Further, there is a definite management clique. They keep and promote based on who they like rather than who has proven leadership and technical skills. As a result, there are many in management with over inflated titles in comparison to their resume and accomplishments. This is what I believe results in the chaos and quite frankly, loss of great talent. There is also a lot of bureaucracy to get things done. Layers and layers of conversations and approvals lead to delays in actually getting anything done. Since the acquisitions, aside from the toxic rhetoric, there were many promises made to many of us. Promises of promotions, career pathing, raises, etc. These promises were either broken or moved into limbo. Unless you're in the aforementioned clique, then there was no chance of a promise being kept. I had high hopes when the TB acquisition was announced but think that TB made a critical error in their choice of CEO (resulting in a cascade of management choices that were ill-born). We were promised a brighter future that now, I understand, was a promise only for a select few.