Not great if you are part of Customer Service - Anonymous employee Audible Employee Review

2.0
May 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The general stuff that everyone else said. Free food, Free snacks, RSUs, Great transit perks, casual environment.

Cons

If you are part of the Customer Service organization don't bank on getting any promotions while folks within the other part of the company move up and have promotions handed to them like free samples at Costco. You could do amazing work and own multiple tools and processes but if you don't contribute to the "bottom line" it doesn't make a difference. Plus there is a such a ceiling because of little hierarchy in the organization so it's impossible to report to the same level as you. Overall, try to avoid this part of the business.

Explore other reviews about Audible

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Audible is an Amazon company. I think as a whole, this company attracts people who are kind and fun spirited. Good product.

Cons

Disorganisation. Commute can be hard.

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Audible is an Amazon company. I think as a whole, this company attracts people who are kind and fun spirited. Some who come from other big tech companies may think us as nerdy or quiet but I think it’s the lack of toxic compatibility that you tend to see at those other companies. I purely enjoy working with my colleagues and the work that I do, which I can hardly say about the other big tech companies I worked at. Free lunch and commuter/parking benefit

Cons

5-day RTO. The headquarter is in Newark, NJ. The commute can be hard for some.

1
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Audible Response
1w
Thank you for this thoughtful review. The culture and people here are something we care deeply about protecting as we grow, so it's good to know that's resonating. Your feedback is noted and we'll take it into consideration moving forward.
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