Decent coworkers but management is horrid - Call Center Lead Aureon Employee Review

1.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home is definitely a plus, and the people working at the agent level around you are usually very good coworkers to have around.

Cons

The management is awful. They don't seem to care about anyone who works under them, not even the supervisors, and they lack even basic communication most of the time. The company's motto seems to be "do more with less" and that seems to mean that they want to put as much pressure on the employees they have and push more and more duties onto them without any increase in pay or benefits, and without proper or ongoing training. Employees are expected to tow the corporate line while also ignoring all of the abuse and neglect from the corporate end.

Explore other reviews about Aureon

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

New CEO really developing a great culture.

Cons

None that are not being addressed.

3.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. WFH options. Mini market on site

Cons

Lack of communication even though the company is small. No room for growth. Stagnant company

See reviews by: Helpful|Rating|Date|All