I love working at Austin Retina! - Ophthalmic Technician/Team Lead Austin Retina Associates Employee Review

5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I love the fact that we get to work in a team environment while being able to help the community by saving sight. We also get to work alongside world renowned retina specialists who use top of the line equipment/testing and also have access to the best treatments available. It is a fast paced environment which can be demanding but that is why working with my fellow coworkers makes it enjoyable since we get it done as a team. There is also room to grow within the company. I have been with Austin Retina Associates now for almost 6 years and have moved up along the chain. I started as an ophthalmic technician, after 6 months I became a scribe and almost a year ago a I became a Team Lead. Great place to work if you want to move up within a company.

Cons

If you don't mind not having a set schedule (example: Monday through Friday, 8am to 5pm), then there aren't very many cons. We travel to different cities in the central Texas area which can be demanding but is still fun.

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Austin Retina Associates Response
4y
We truly appreciate your review! Teamwork is HUGE for us! We try to support our team so that they will have the tools to save sight. Our technicians definitely do have variable schedules and they're asked to travel on day trips.

Explore other reviews about Austin Retina Associates

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, from co-workers to management

Cons

None I can think of

2.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers and physicians. Beautiful offices, PTO accrual is at a good rate. good growth and skills learned in all departments. Regional aspect makes it better for work-life balance. Remote positions available(after experience).

Cons

Extremely short staffed to where people are burnt out. Not much acknowledgement to burn out. Being told they are making changes to make it better for employees, but making it more difficult. Being told we are heard, which may be true, but are not understood. Plans to rely on AI for working models to cut cost. Increasing physician count and patient count while reducing staff or keeping it the same, spreading current staff thinner. due to burn out, many people are quitting. high turnover rate.

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Austin Retina Associates Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your coworkers, physicians, and overall work environment. We also recognize the concerns you raised around staffing, workload, and burnout. We understand the impact this could have on our teams and are actively working to improve staffing levels, workflows, and overall support. Your feedback that employees feel heard but not always understood is especially important, and we are focusing on more direct engagement and follow-through. As we continue to grow, our goal is to support our teams—not stretch them too thin. We appreciate your honesty and will continue working toward meaningful improvements.
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