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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      Infrastructure does not support growth. - Branch Claims Representative Auto-Owners Insurance Employee Review

      2.0
      Jan 30, 2024
      Branch claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will get a lot of experience extremely fast. If you come in with no insurance experience, you will not get as many difficult claims for a very long time and you likely will get to build your inventory. Otherwise in the past, the people that come in with claims experience will get someone else's inventory after the first couple of weeks.

      Cons

      You will not get adequate training. You better be ambitious if you want to learn otherwise you will sink fast. There is extremely high turnover because the workload is unsustainable and then when those people leave you get their files. There are very few reps that last 5 years. The complexity of the claims is also not well balanced. The newer people can float for at least 6months to a year before they get an easy bodily injury file. People with experience get loaded up with anything the other people with the same job title as you can't handle.

      avatar
      Auto-Owners Insurance Response
      2y
      Thank you for your feedback. We are sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so we can learn more about this.

      Explore other reviews about Auto-Owners Insurance

      5.0
      Jun 5, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life Balance Workload Culture Benefits

      Cons

      Work from home Relocation expectations

      avatar
      Auto-Owners Insurance Response
      1mo
      Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
      2.0
      Jun 25, 2026
      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy job to do if you’re halfway smart and actually try.

      Cons

      Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

      3
      avatar
      Auto-Owners Insurance Response
      2w
      Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
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      Auto-Owners Insurance reviewsAuto-Owners Insurance Branch Claims Representative reviewsAuto-Owners Insurance review