Asm - ASM- Assistant Store Manager AutoZone Employee Review

1.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay but only if your a higher manager with lots of experience to prove your worth. Health insurance OK

Cons

Divide between district and above and store level. Out dated slow computers. 0 communication... And when you ask for help from district he ignores you even if its something he or she has requested... Dm only cares about his pay no one under him/her. Several Ppl ik have quit stating bad company and management. I've also had former employees tell me its a bad company. Benefits people are disconnected from Az benefits can't or don't want to help. Eye insurance terrible. Don't get a real name tag like every other company in america. Many store managers are often not at work leaving DM asking where they are..... Can't make any decision BC will most likely will be told was "your" place too...... Would stay far away from this place BC stick holders get rich while employees stay poor including managers. Not worth it.

Explore other reviews about AutoZone

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very, very helpful!!! They are so nice and sweet, I really appreciate the manager and employee taking time out their days to help me. Very professional and friendly.

Cons

There are no cons to add.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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