Awful! NO TRAINING AT ALL!! VERY UNPROFESSIONAL!! - Store Autozoner AutoZone Employee Review

1.0
Oct 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Having some extra income, that's all. you dolearn a lot, but on your own. no one wants to help you! even though they keep saying how when they started they knew nothing, almost as a way of saying "I learned on my own, and so will you OR ELSE"

Cons

Where do I start! What a disappointment. Salary is garbage but its something at least. Most people working at these places down here in Florida are "ghetto"! No manners, no education, and a lot of them act all high and mighty because they know their way around the store more than you! I have only been there two weeks but I knew from day one what I was getting into! It's the only part time job that has offered me a job so far. They only pay $9 an hour but for the million things you have to do you feel so down on yourself! Im almost 40 years old, the economy has hit me hard, my full time job does not pay enough for me to live on so I need this job! as soon as I can get something else I will. Every negative post you read about this company is dead on! I read them beforehand and knew what I was getting into. But again, I NEED the money! I still have to figure out on my own how to warranty a part, ring out other items and void another on the same transaction. These are things that every company has its own way of doing and a new employee MUST be trained on! I received no training at all other than to have one of the parts manager come over to me when I asked for help, take a second or two to stand there and give me a dirty look because I didnt know how to do this. This within my first ten minutes at the super busy store! they shouldnt have hired me if they cant train people> I think soon I will get fired because I haven't "LEARNED" how to do everything. Theres no time to eat, no time for breaks, no time for anything at all let alone be trained. I pray every day to god desperatlely that I find another job or better yet I die! Im at the end of my rope, I cant do anythingn else but work. I am not a thief or a hustler or drug dealer . I used to have a good paying job but that is long gone , all thats left is customer service and retail jobs. If you can avoid this company, please do. or else if youre like me and need the jobfor a while, stay strong and try to survive! Good luck!

Explore other reviews about AutoZone

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very, very helpful!!! They are so nice and sweet, I really appreciate the manager and employee taking time out their days to help me. Very professional and friendly.

Cons

There are no cons to add.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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